Student Data – What we ask for and why

If your students are under 16, you, on behalf of your school, need to consent for them to create an account on the site.
You will do this when creating a Class from your dashboard.

If your students are 16 years old or over, they will be asked to consent themselves when creating their accounts.

Basic questions

Here’s what we ask all students and how it’s used if they answer:

Display Name
Visible on the site in Ask, comments and the Live Chat. We suggest students use just their first name and initial so you, their teacher knows who they are.
Full Name
To identify students in the event of a safeguarding or behaviour concern.
Email address
For students to set their password. Also to tell students when their question has been answered, recover lost passwords, provide activity updates (including evictions/winners), and issue follow up surveys for students to tell us what they thought of taking part.
If students are 16 or over
To identify whether students are able to consent to share your information.

Visible on the site Only visible to admins

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How long we retain this information for

Students’ personal information will be removed after 6 months or at the end of the academic year (whichever is sooner). We anonymise and keep their questions, comments and survey responses.

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More information

Our Data Protection and Privacy Policy is accessible for everyone to read:

If you have any questions email us at, or call 01225 326 892.

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